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Elevate Emergency Campus Communication with CAP Messaging Integration for ViewSonic Displays

by | Jun 17, 2024

Many K-12 schools have embraced the power of interactive technology as a valuable teaching tool in today’s modern classrooms. The deployment of interactive whiteboards and other digital displays typically spans throughout their districts, located in different schools and classrooms. For IT admins, seamless integration and efficient management of such technological tools is crucial. It’s also imperative for school admin to be able to ensure timely and effective communication during emergencies. This is where myViewBoard Manager device management software comes in.

For those that have chosen ViewSonic interactive whiteboards or digital displays for their schools, ViewSonic’s device management software — myViewBoard Manager – enables IT administrators to remotely manage and maintain their ViewSonic ViewBoard interactive displays (as well as commercial displays and displays hooked up to a ViewBoard Box) from a single, easy-to-use dashboard. myViewBoard Manager’s CAP Messaging integration feature revolutionizes how schools and organizations can manage and communicate critical information.

What is CAP Messaging?

The Common Alerting Protocol (CAP) is an industry standard for emergency alerts and public warnings. It allows authorized systems to broadcast critical information, like weather warnings, evacuation notices, or lockdown procedures, to compatible devices such as smartphones and digital displays. CAP ensures that alerts are standardized, enabling coherent and efficient communication during emergencies.

 

CAP Messaging Integration for Displays with ViewSonic Manager

Many schools have ViewSonic digital and interactive displays deployed throughout their districts. ViewSonic’s CAP messaging integration into myViewBoard Manager leverages this protocol to enhance emergency communication capabilities. This feature ensures that critical alerts can be promptly and uniformly delivered across all connected devices and displays managed by myViewBoard Manager, including ViewBoard interactive displays, commercial displays, and displays connected to a ViewBoard Box.

By incorporating CAP Messaging into your myViewBoard Manager setup, you gain access to some incredible benefits:

Rapid and Streamlined Communication: Integrating CAP messaging ensures alerts are automatically pushed to designated devices, saving valuable time and effort during critical situations. This minimizes the need for manual intervention and reducing response times

Enhanced Safety: During emergencies, timely dissemination of information is paramount. CAP Messaging integration ensures everyone receives critical updates simultaneously and without delay, minimizing confusion, promoting a coordinated response, and enhancing overall safety and security.

Increased Visibility: With CAP Messaging integration, you can ensure important information reaches every corner of your school, including classrooms, hallways, and administrative areas by pushing alerts out to your interactive and digital tisplays.

Targeted Communication: Define specific device groups to receive CAP messages. This allows you to deliver targeted alerts to relevant personnel, like lockdown notifications for specific buildings.

 

Setting Up CAP Messaging in ViewSonic Manager

ViewSonic’s myViewBoard Manager currently supports InformaCast, CrisisGo, and Alertus third-party emergency alert systems. In order to activate outbound CAP Messaging, a simple configuration must be set up:

 

1. Create a CAP URL in myViewBoard Manager

You will need to go to your Settings and the Select CAP Messaging. Click Create CAP URL to generate a unique URL, username, and password. These credentials will be used by your CAP platform to connect with myViewBoard Manager. You can follow the step-by-step instructions outlined on ViewSonic’s Knowledge Base for how to create a new CAP configuration.

 

2. Configure Outbound CAP Endpoints with Broadcast System

Once you’ve created your CAP configuration, you will need to copy the CAP URL, Username, and Password. You will then go to your broadcasting system’s console and input the copied details into the outbound CAP configuration. This will complete the connection between Manager and your broadcasting system, and allow for alerts to be sent to your ViewSonic devices enrolled in Manager.

 

3. Assign Device Groups

Select the specific device groups that should receive CAP messages. This ensures targeted delivery of critical information.

 

4. Test and Deploy

Once connection has been established and devices groups have been assigned, broadcasts triggered from your existing system will be sent to assigned devices configured through Manager’s display CAP Messaging feature. Before going live, you should test the CAP messaging system to ensure that alerts are correctly formatted and delivered to the intended devices. Once tested, the system can be deployed for real-world use!

 

Get Started with ViewSonic Manager’s CAP Messaging Integration

ViewSonic’s myViewBoard Manager CAP Messaging Integration empowers schools to leverage existing communication infrastructure for enhanced safety and streamlined emergency response. By leveraging the power CAP messaging and integrating this feature with your network of ViewSonic displays, you can ensure that critical alerts are rapidly, consistently, and accurately delivered to all connected devices, creating a more secure and informed learning environment for everyone.

If you’re looking to strengthen your school’s communication channels, consider unlocking the potential of CAP Messaging Integration within myViewBoard Manager! If you have any questions or would like to schedule a demo, connect with us! As an Elite ViewSonic partner, the team at Parmetech can assist you with all of your display needs. Give us a call (800) 727-6383, send us an email to info@parmetech.com or fill out our website form.

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