The internet of things is exploding. The number of devices connected to the internet – machines, sensors, cameras, etc. – will only continue to grow, along with the data the digital workplace brings. Cue workplace analytics.
Workplace analytics can turn data across devices, users, documents and processes into relevant insights that give you a deep understanding of what’s really happening in your business every day. Through analytics you can simplify and automate your workflows, making your employees more productive and your workplace more efficient and secure, and also redesign your processes so they’re truly aligned with your business priorities – making your organization an intelligent workplace.
Are you leveraging the vast amount of data that lies within your devices, users, documents, and processes?
Do you know if your business is as productive, efficient, and secure as it can be?
If you can’t definitively answer “yes” to the two questions above, read on!
Business Insights – Four Key Layers of Workplace Analytics
There are four key layers of workplace analytics that every business needs insight to. Each layer offers a different type of analysis and builds upon the other to offer progressively more intelligent insights that you can act upon to improve performance and productivity across your business as a whole.
1. Device – Optimize and secure your print environment
Device analytics helps you understand the total cost of ownership of your print services, as well as their environmental impact – it’s all about having the right device in the right place at the right time to support an efficient, sustainable workplace. You may have done a device assessment in the past, but if your organization or infrastructure has undergone changes since then, it’s time to take another look.
Some questions to consider:
- Do you have line of sight into your fleet and your total cost of ownership?
- Are there devices with low utilization that are candidates for optimization?
2. User – Understand user behaviors
Get a grip on who, what and when. User analytics can ultimately help you save costs, improve security and modify behavior.
Some questions to consider:
- Do you know if users are printing after hours?
- What departments are the most document intensive with manual steps?
- Are you able to accurately charge print to the appropriate budget centers?
3. Document – Identify the reasons behind printing
Every workplace process has room for improvement. Document analytics illustrates the role that printed documents and their associated processes play in your organization. It gives you hard data on processes that you suspect are inefficient but need proof, and also provides evidence on the benefits of improving them.
Some questions to consider:
- Do you have a print policy in place, and are employees aware of it?
- Is an audit trail in place to prove who sent what and when?
4. Process – Identify inefficiencies
Process analytics breaks down the steps that make up your business processes, giving you a clearer view overall. From there, it’s possible to identify steps that don’t add value (to you or your customers) and are therefore expensive in terms of cost, resources, time, customer satisfaction and potential security risks to the organization.
Some questions to consider:
- Are documents being scanned to the wrong people, causing frustration and delay?
- Do you know where inefficiencies, bottlenecks and security risks lie?
Unleash the Power of Analytics
Download the complete guide – The Power of Analytics – for a deeper examination into the four layers of workplace analytics that are the backbone of the intelligent workplace, and the insights they uncover. Gain a deeper understanding of what’s really happening in your business and how you can make improvements to make your employees more productive, and your workplace more secure and efficient.
